Privacy Policy

Introduction

Welcome to https://ai-sla-compliance-monitoring.livebursts.com (referred to as “the Company,” “we,” or “us”). We are dedicated to protecting your privacy and ensuring the security of your personal data. This comprehensive Privacy Policy outlines our practices regarding the collection, handling, and processing of personal information in adherence to various global privacy laws, including but not limited to:

Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
Quebec Law 25 on the protection of personal information in the private sector
The General Data Protection Regulation (GDPR) of the European Union (EU)
Brazil’s General Data Protection Law (LGPD)
California’s Consumer Privacy Act (CCPA/CPRA), California, USA
Colorado’s Privacy Act (CPA), Colorado, USA
Utah’s Privacy Act (UCPA), Utah, USA
Connecticut’s Customer Data Protection Act (CTDPA), Connecticut, USA
Virginia’s Consumer Data Protection Act (VCDPA), Virginia, USA
South Africa’s Protection of Personal Information Act (POPIA)

Scope

This policy applies to all aspects of our online presence, including but not limited to our website, mobile applications, online services, and products offered through https://ai-sla-compliance-monitoring.livebursts.com. Please note that this privacy policy does not extend to third-party platforms, applications, or services accessed through links on our site. These external resources have their own privacy policies, and we encourage you to review them.

Processing Activities

This policy outlines the ways in which we interact with users and process personal data during:

Account creation and management as an authorized user of our applications and services
Visiting and navigating through any of our websites linked to this Privacy Policy
Receiving communications from us, such as newsletters, promotional emails, phone calls, or text messages (SMS)

Personal Data Collection

We collect a variety of personal data to enhance your experience and provide our services effectively. This includes:

Account Information: Details associated with your account creation, including user names, email addresses, and passwords.
Payment Information: Data related to billing and financial transactions, such as credit card numbers, expiration dates, and payment history.
Financial Information: Personal financial details used for subscription plans or premium services.
Purchase Information: Records of your purchases, including products, quantities, and transaction dates.
Mobile Device Identifiers: Unique identifiers from your mobile device, such as IP addresses, device IDs, and location data.
Location Data: Information about your geographical location when using our GPS-enabled services.
Feedback: User-generated content, reviews, ratings, and responses to surveys or feedback forms.
Social Media Information: Details from social media platforms when you interact with us through these channels.
Product Information: Preferences, comments, and interactions related to our products.

We collect this data through direct user input, interaction with our applications and services, and automated technologies. Additionally, we may receive personal data from third parties who assist in providing our services, respecting their respective privacy policies.

Cookies

We employ cookies to enhance your browsing experience and gather analytics on website performance. Cookies are small text files stored on your device and categorized as:

Strictly Necessary: These ensure basic functions of our website, such as login sessions and account management.
Preference: Cookies that remember your preferences, language settings, and customizability choices.
Analytics: Used to collect statistics about user behavior, enabling us to improve our services.

Users have the option to control non-essential cookies through our built-in Cookie Manager, providing transparency and choice regarding data collection.

Retention and Deletion

We retain personal data for as long as necessary to fulfill the purpose for which it was collected, or as required by law. Once the retention period expires or upon request for deletion, we securely delete or anonymize your personal data to ensure its confidentiality.

Security Measures

The security of your personal information is a top priority. We implement robust technical and organizational measures to protect your data from unauthorized access, disclosure, alteration, or destruction. These include encryption, access controls, regular security audits, and employee training on data protection practices.

Children’s Privacy

We do not intentionally collect personal data from children under the age of 18. If you are a parent or guardian and believe we have collected information from your child without proper consent, please contact us, and we will take immediate steps to rectify the issue.

Your Rights

Depending on your location, you may have specific rights regarding your personal data, including:

Access to your data and its processing details
Rectification or erasure of inaccurate or incomplete information
Restriction or objection to the processing of your data in certain circumstances
Right to data portability
The right to file appeals or complaints with supervisory authorities
Non-discrimination for exercising your data protection rights

To exercise these rights or have any data-related queries, please contact our dedicated privacy team using the information provided below. We will respond to your requests promptly and in accordance with applicable laws.

Changes to Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes made will be posted on this page, and we encourage you to review it periodically for the latest information on our data protection practices.

Contact Information

For any inquiries, unsubscribe requests, feedback, or questions regarding data privacy, please contact us:

Email: [email protected]
Address: [Provide physical address]

We are committed to maintaining a transparent and user-centric approach to privacy. Your trust in our services is invaluable, and we continuously strive to protect and respect your personal information.